Who collects your coin when you are away?

[CKH]

As I pursue starting a laundromat, I keep stressing out about the one aspect of this business that is not ideal for my family. While we don’t vacation a whole lot, we do go away once or twice a year, and as my parents age across the country, there will be more occasions that I might have to drop everything and fly away for a week or two. I know that vacations are scarce for entrepreneurs, but also that plenty of laundromat owners must take occasional vacations? In those cases, for those of you who do not have a general manager who handles collections for you regularly, who do you ask to do it? I’m brainstorming people in my network who I would trust to do it, but honestly I wouldn’t be surprised to be told no by all of them. It is a task that involves a certain amount of risk and I can’t imagine the person that is driven to take on the risk for a company that isn’t theirs. I even wondered if maybe distributors or laundromat mechanics can be relied on to do this kind of thing on an occasional basis?

[Shawn Norcross]

IMHO…Since what you are essentially asking is “Who do you trust enough to collect the coins and refill the bill changer?” First and foremost it HAS to be someone you trust with your money. You will have to show them how to audit the bill changer,collect and count the coins and refill the bill changer with those coins and put the cash from bill changer either in a safe or your bank account.
The main thing here is trust. Think about it….this person would literally have temporary access to your income.
If your mat is hybrid (card/app/coin) you may not have to empty the coin boxes as often if customers lean more to card or app payment.

Good luck

[Author]

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